International Medical Center Contact
Hours
Monday to Saturday 08:00-17:00
Emergency Services
Service Hours: Monday to Sunday, 8:00 AM – 8:00 PM
Service Scope: Non-life-threatening emergencies requiring urgent care. Advance appointment is required.
Appointment Hotline: +86 21-68385399
In Case of Emergency: During service hours, please call 021-68385399 or seek care at the nearest medical facility.
What to expect as a foreign patient
How you can pay
These are the methods we confirmed. Anything not listed we have not checked — it does not mean the hospital refuses it. Foreign cards are often only accepted at the international department, so carry a backup.
Insurance this hospital works with
What the hospital currently lists — check its official channels for the up-to-date list.
Check with your insurer before you go. Whether this hospital bills your insurer directly, or you pay first and claim it back, depends on your own policy rather than on the hospital — and it can differ between the international department and the regular clinics. We list the insurers a hospital works with; we cannot confirm what your policy covers. Logos belong to their owners, and being listed here is not a partnership or an endorsement.
Renji Hospital, Shanghai Jiao Tong University School of Medicine FAQ
Where is Shanghai Renji Hospital located?
The International Medical Service Center is located on the first floor of Building 15, with a dedicated entrance for international patients.
The hospital is close to Tangqiao Metro Station, making it convenient for international visitors to access by public transportation or taxi.
Does Shanghai Renji Hospital provide international medical services?
Foreign residents in China
Overseas Chinese patients
International travelers
Patients with international medical insurance
The International Medical Service Center provides multilingual support, appointment assistance, medical consultation, and other services to help international patients receive medical care in China more conveniently.
How can foreign patients make an appointment at Shanghai Renji Hospital?
1. Telephone Appointment
Phone: +86 21 68383408
(Available during working hours)
2. Email Appointment
Email: [email protected]
Patients may also use official hospital online services where available.
Does Shanghai Renji Hospital provide English-speaking services?
Available language support may include:
English
French
German
Japanese
Korean
Other languages depending on availability
Interpreter services help international patients communicate with doctors and hospital staff.
Can international patients use Alipay or WeChat Pay at Shanghai Renji Hospital?
Alipay
WeChat Pay
International bank cards (Visa, Mastercard)
Cash payment in RMB
Payment options may vary depending on the medical service and department.
How can I check my medical bills at Shanghai Renji Hospital?
Patients can use these services to view:
Medical expenses
Payment records
Hospital service information
How can I get my medical records after visiting Shanghai Renji Hospital?
Digital Copy
Medical documents may be sent electronically after the visit or discharge.
Physical Copy
Collect records at the hospital according to hospital procedures.
International delivery may be available through express services such as DHL or SF Express.
Does Shanghai Renji Hospital accept international medical insurance?
Patients should confirm insurance coverage and payment procedures with the hospital or insurance provider before receiving treatment.
What documents should foreign patients bring when visiting Shanghai Renji Hospital?
Passport
Visa or residence permit (if applicable)
Previous medical records
Medical examination reports
Insurance information (if applicable)
Before you go to this hospital
Is Shanghai Renji Hospital suitable for foreign patients living in China?
Yes. Shanghai Renji Hospital has experience serving international patients and provides medical services with multilingual assistance, convenient payment options, and international patient support.